Saturday, April 21, 2012

A Restaurant Review - Sesame Burgers and Beer

Sesame Burgers and Beer opened their third location in Charleston a few weeks ago. This most recent addition in Mt. Pleasant made it much more convenient for me to finally try it out. Greg and I went for dinner last Friday night and I immediately knew we would be frequent customers.

That's not to say the experience was flawless, but it was good enough to bring us back again last night with Greg's family who is in town for the weekend.

Let's start with last week's visit first.




We arrived just before the end of Happy Hour and made sure to order a couple of beers for $1 off to get the party started. We ended up just staying at the bar instead of waiting 20 more minutes for a table. The place. was. packed.

Then we ordered the Pimento Cheese appetizer. Oh em gee. This stuff is to die for. The extra soft flatbread, kalamata olives, and bed of greens could not be more perfect to serve along side. I scoop a little bit of everything on each bite and just go to heaven.

Now here comes the first issue. We sat there for about 30-40 minutes until my burger was brought to me. Notice I said MY burger. Greg's was nowhere to be seen. We were told it would "be right out," but after about five minutes, Greg told them to forget it (keep in mind it had already been almost an hour since we originally ordered). Our waitress/bartender would hardly even look at us. She was obviously stressed out and I can understand the feeling, but at least acknowledge us, even if you aren't going to smile. She hardly even seemed sorry or apologize when Greg told her to cancel his order either. 




We ended up splitting my burger- The Southwestern Burger made with a black bean patty, topped with guacamole and a chipotle sour cream. I love that ALL of their burgers at Sesame can be made with beef, black bean, chicken, or turkey patties. 




I loved this guy. 

Thankfully, the pimento cheese appetizer was quite a hefty serving, so between polishing that off and half of my burger each, Greg and I were at least satisfied even though he never actually got his own order.

Overall the first trip was worth the poor service, and last night I was hoping they would redeem themselves. Well, we definitely had a much friendly server. Our appetizer (Pimento Cheese...again) was out in no time, but we did wait a long time for the burgers again. To be honest, I wasn't keeping track of time, but it was probably close to 25-30 minutes that we waited. Our server was great and kept checking on us, so I know it is most likely issues in the kitchen rather than the waitstaff that are causing the delays. The restaurant was packed again and clearly doing something right, even if it isn't the speed of service.

Last night I ordered the Arizona burger- again with the black bean patty, topped with pepper jack cheese and grilled zucchini (no pic, sorry). I also added a side of sweet potato fries this time. It was decent, but I liked the Southwest Burger much more. And the sweet potato fries were not the best I have ever had, but still pretty good. It's hard to go wrong with sweet potato fries in my book!

One other great thing I have to mention is their prices. Most of the burgers range from $5-6.50, the generous appetizers average about $5 each, and the Happy Hour specials are competitive to any other you will find. 


Sesame Burgers & Beer on Urbanspoon

2 comments:

  1. I'm going to be honest...I used to LOVE sesame...and I went to the new one in Mt P and was very disappointed. We had major issues with our server too. I know they're just getting started but...come on! I don't think he even listened to my order....hopefully it will get better because their burgers are delicious

    ReplyDelete
  2. I went in there thursday night and sat at the bar. The restaurant was a little busy and the did take a little while but overall it was good. I got the Memphis Turkey Burger and it was amazing. It did take 30 minutes but I wasn't in a hurry. The bartender seemed busy but he consistently check on me and others around me. It's a new restaurant and definitely has kinks but I am looking forward to it in mount pleasant.

    ReplyDelete

Related Posts Plugin for WordPress, Blogger...
©Counting My Cupcakes - Designed by BDD